The Influence of Environmental Conditions and Entrepreneurial Orientation on Coffee Shop Performance Mediated by Innovation in Post Covid 19 Pandemic (Study on Business Coffee shop in Greater Malang, Indonesia)

Authors

  • Septiawan Vergian FACHROZIE Brawijaya University, Malang, Indonesia
  • Rofiaty ROFIATY Brawijaya University, Indonesia
  • Achmad Helmy JUMAHIR Universitas Da Paz, Timor Leste

DOI:

https://doi.org/10.38142/ijesss.v3i3.346

Keywords:

Environmental Conditions, Entrepreneurship Orientation, Company Performance, Innovation, Coffee Shop, Post Covid 19

Abstract

Environment and entrepreneurial orientation affect company performance. Innovation as a mediator of environmental condition and entrepreneurial approach on coffee shop performance. This quantitative research is explanatory. This study uses PLS for analysis. This finding company's performance after the Covid 19 epidemic based on environmental factors and entrepreneurial orientation. From November 2021 to April 2022, it was held at Malang Regency (Malang Districts, Malang City, and Batu City). This study includes the coffee business owner and investor making strategic decisions. This study analyzed 224 coffee shops in Malang that fulfilled the criteria. In other words the higher uncertainty on environmental condition (external factor) and entrepreneurial oriantation (internal factors) it trigger the high value of innovation in coffee shop. Innovation increased coffee shop performance. This means environmental conditions and entrepreneurial orientation influence innovation and coffee shop performance. Entrepreneurial orientation through innovation (mediator) affects coffee shop performance. The more environmental and entrepreneurial orientation affect innovation, the better the coffee shop's performance, especially post covid-19. Environmental factors and entrepreneurial orientation influence innovation, according to this study. Environmental conditions, entrepreneurial orientation, and innovation influence coffee shop performance both directly and indirectly. This study is one of the few example studies that exemine environmental condition, entrepreneurial orientation, innovation impact on company performance also the phenomena post covid 19 effect on coffee shop which is this phenomena include in this studies.

Downloads

Download data is not yet available.

References

Adam, Rapp, Raj, Agnihotri, & Lukas, P., Forbes. (2008). The Sales Force Techonology-Performance Chain: The Role of Adaptive Selling and Effort. Journal of Personal Selling & Sales Management. 28(4), pp: 335- 350. https://doi.org/10.2753/PSS0885-3134280401

Nurmala, A. & Nieken, S.H. (2014). Revenue Discretionary Model Pengukuran Manajemen Laba: Berdasarkan Sektor Industri Manufaktur di Bursa Efek Indonesia. Jurnal Akuntansi dan Keuangan, 16(1), 43-51. https://doi.org/10.9744/jak.16.1.43-51

Akgün, A. E., Ince, H., Imamoglu, S. Z., Keskin, H., & Kocoglu, ?. (2014). The Mediator Role of Learning Capability and Business Innovativeness between Total Quality Management and Financial Performance. International Journal of Production Research, 52(3), 888-901. https://doi.org/10.1080/00207543.2013.843796

Akgun, O. E. (2013). Technology in STEM project-based learning. In STEM project-based learning (pp. 65-75). Brill. https://doi.org/10.1007/978-94-6209-143-6_8

Ambastha, A., & Momaya, K. (2004). Competitiveness of Firms: Review of Theory, Frameworks, and Models. Singapore Management Review, 26 (1), 45-61.

Apayadin, F. (2011). Moderating Effect of Afdability on the Relionship between Two Forms of Market Orientation and Performance. Journal of Contemporary Research in Business 3.

Attahir, Y. (2002). Environmental Uncertainty, The Entrepreneurial Orientation of Businees Venturies and FPrformance. International Journal of Commerce and Management.

Baldwin, C., & Von Hippel, E. (2011). Modeling A Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation. Organization Science, 22(6), 1399-1417. https://doi.org/10.1287/orsc.1100.0618

Baron, R. A. Markman., (2005). The Role of Affect in The Entrepreneurial Process. Academy of Management Review, 33: 328 –340. https://doi.org/10.5465/amr.2008.31193166

Baron, R.A. & Markman, G.D. (2005). Beyond Social Capital: The Role of Entrepreneur’s Social Competence in their Financial Succes. Journal of Business Venturing, 18(1), 41-60. https://doi.org/10.1016/S0883-9026(00)00069-0

Bastian, E., & Muchlish, M. (2012). Perceived Environment Uncertainty, Business Strategy, Performance Measurement Systems and Organizational Performance. Procedia - Social and Behavioral Sciences, 65n(ICIBSoS), 787–792. https://doi.org/10.1016/j.sbspro.2012.11.200

Baum, J.R. & Locke, E.A. (2004). The Relationship of Entrepreneurial Traits, Skill, and Motivation to Subsequent Venture Growth. Journal of Applied Psychology, 89(4), 587-598. https://doi.org/10.1037/0021-9010.89.4.587

Black, J.S. & Porter, L.W. (2000) Management Meeting New Challenges. Great Buy Books, Lakewood.

Bungin, B. (2005). Metode Penelitian Kuantitatif, 2, 115.

Chesbrough, H., (2006). Open Innovation: A New Paradigm for Understanding Industrial Innovation. In: Chesbrough, H., Vanhaverbeke, W., West, J. (Eds.), Open Innovation: Researching a New Paradigm. Oxford University Press, Oxford, pp. 1–12.

Chin, T. A., Hamid, A. B. A., Rasli, A., & Tat, H. H. (2014). A Literature Analysis on the Relationship between External Integration, Environmental Uncertainty and Firm Performance in Malaysian SMEs. Procedia - Social and Behavioral Sciences, 130, 75–84. https://doi.org/10.1016/j.sbspro.2014.04.010

Daft. (2010). Era Baru Manajemen (Jilid 1. Ed.9). Jakarta: Salemba Empat.

Davidson, P., & Honig, B. (2003). The Role of Social and Human Capital among Nascent Entrepreneur. Journal of Bussines Venturing. 18, 301-311. https://doi.org/10.1016/S0883-9026(02)00097-6

Dewi, S. N., & Haryanto, A. T. (2016). Pengaruh Ketidak Pastian Lingkungan dan Orientasi Pasar terhadap Kinerja Bisnis dengan Inovasi Sebagai Varibel Mediator (Studi pada Bank Perkreditan Rakyat di Solo Raya). Ekuilibrium: Jurnal Ilmiah Bidang Ilmu Ekonomi, 11(2), 65-77. https://doi.org/10.24269/ekuilibrium.v11i2.206

Dhisasmito, P. P., & Kumar, S. (2020). Understanding Customer Loyalty in the Coffee Shop Industry (A survey in Jakarta, Indonesia). British Food Journal, 122 (7), 2253–2271. https://doi.org/10.1108/BFJ-10-2019-0763.

Dobni, C. & Luffman, G. (2000). Market Orientation and Market Strategy Profiling: An Empirical Test of Environment Behaviour Action Coalignment and Its Performance Implications. Management Decision. 38. 503-522. https://doi.org/10.1108/00251740010378255.

Fernandes, A. A. R., & Solimun. (2017). Moderating Effects Orientation and Innovation Strategy on the Effect of Uncertainty on the Performance of Business Environment. International Journal of Law and Management, 59 (6), 1211–1219. https://doi.org/10.1108/IJLMA-10-2016-0088.

Fernandes, A. A. R., & Solimun. (2017). The Mediating Effect of Strategic Orientation and Innovations on The Effect of Environment Uncertainties on The Performance of Business in The Indonesian Aviation Industry. International Journal of Law and Management. https://doi.org/10.1108/IJLMA-10-2016-0087%0A

Ferreira, M. P., Reis, N. R., & Miranda, R. (2015). Thirty Years of Entrepreneurship Research Published in Top Journals: Analysis of Citations, Co-Citations and Themes. Journal of Global Entrepreneurship Research, 5(1). https://doi.org/10.1186/s40497-015-0035-6.

Freel, M. S. (2005). Perceived Environmental Uncertainty and Innovation in Small Firms. Small Business Economics, 25(1), 49-64. https://doi.org/10.1007/s11187-005-4257-9

Ghozali, I. (2014). Structural Equation Modeling, Metode Alternatif dengan Partial Least Square (PLS). Edisi 4. Semarang: Badan Penerbit Universitas Diponegoro.

Graves, Samuel B. & S.A. Waddock. (1994). Institutional Owners and Corporate Social Performance. The Academy of Management Journal. 37(4), pp. 1034-1046. https://doi.org/10.5465/256611

Gujarati. (2012). Dasar-Dasar Ekonometrika, Buku 2 Edisi 5. Jakarta: Salemba empat.

Gunday, G., Ulusoy, G., Kilic, K., & Alpkan, L. (2011). Effects of Innovation Types on Firm Performance. International Journal of Production Economics, 133(2), 662-676. https://doi.org/10.1016/j.ijpe.2011.05.014

Hallak, R., Assaker, G., & Lee, C. (2015). Tourism Entrepreneurship Performance: The Effects of Place Identity, Self-Efficacy, and Gender. Journal of Travel Research, 54(1), 36-51.

Hienerth, C., Von Hippel, E., & Jensen, M. B. (2014). User Community Vs. Producer Innovation Development Efficiency: A First Empirical Study. Research Policy, 43(1), 190-201. https://doi.org/10.1016/j.respol.2013.07.010

Huang, S. K., & Wang, Y. L. (2011). Entrepreneurial Orientation, Learning Orientation, and Innovation in Small and Medium Enterprises. Procedia - Social and Behavioral Sciences, 24, 563–570. https://doi.org/10.1016/j.sbspro.2011.09.004.

Jolliffe, D., Farrington D. P., (2006). Examining the Relationship beetwen Low Empathy and Bullying. Aggressive Behavior. 32, 540-550. https://doi.org/10.1002/ab.20154

Kafetzopoulos, D. (2020). Organizational Ambidexterity: Antecedents, Performance and Environmental Uncertainty. Business Process Management Journal, 27(3), 922–940. https://doi.org/10.1108/BPMJ-06-2020-0300.

Kafetzopoulos, D., Psomas, E., & Skalkos, D. (2020). Innovation Dimensions and Business Performance under Environmental Uncertainty. European Journal of Innovation Management, 23(5), 856–876. https://doi.org/10.1108/EJIM-07-2019-0197.

Keegan, Warren J, Sandra Moriarty, Tom Duncan. (1997). Marketing. New Jersey: Prentice Hall.

Khedhaouria, A., Gur?u, C., & Torrès, O. (2015). Creativity, Self-Efficacy, and Small-Firm Performance: The Mediating Role of Entrepreneurial Orientation. Small Business Economics, 44(3), 485-504. https://doi.org/10.1007/s11187-014-9608-y

Krajewski, Lee J., Malhotra, Manoj K., Ritzman, Larry P. (2016). Operations Management: Processes and Supply Chains (11th Ed. Harlow). Pearson Education Limited.

Kreiser, P. M., Marino, L. D., & Weaver, K. M. (2002). Assessing the Psychometric Properties of the Entrepreneurial Orientation Scale: A Multi-Country Analysis. Entrepreneurship Theory & Practice, 26, 71-71. https://doi.org/10.1177/104225870202600405

Lee, A. S., & Luo, X. (2015). Exploring The Relationship between Entrepreneurial Orientation and Corporate Performance: The Role of Competency of Executives in Entrepreneurial Oriented Corporations. Nankai Business Review International, 6(4), 350–363. http://dx.doi.org/10.1108/NBRI-01-2015-0001

Lee, C., Hallak, R., & Sardeshmukh, S. R. (2016). Innovation, Entrepreneurship, and Restaurant Performance: A Higher-Order Structural Model. Tourism Management, 53, 215-228. https://doi.org/10.1108/NBRI-01-2015-0001

Miliken, F.J. (1987). Three Types of Perceived Uncertainty about the Environment: State, Effect and Response Uncertainty. Academy of Management Journal. 1-25. https://doi.org/10.2307/257999

Nurbaity, F. (2017). Pengaruh Ketidakpastian Lingkungan Terhadap Kinerja Bisnis dengan Strategic Flexibility sebagai Variabel Mediasi. Jurnal Manajemen dan Kewirausahaan, 5(1). https://doi.org/10.26905/jmdk.v5i1.1209.

Osman, S., Shariff, S. H., & Lajin, M. N. A. (2016). Does innovation contribute to employee performance?. Procedia-Social and Behavioral Sciences, 219, 571-579.

Pamsari, M.B., Debhan, M. & Lulemani, H.K. (2013). Assesment of The Key Success Factors of Customer Relationship Management. Universal Journal of Management and Social Sciences, 3(4), p 24-30.

Rachmawati, E., Suliyanto, & Suroso, A. (2020). Direct and Indirect Effect of Entrepreneurial Orientation, Family Involvement and Gender on Family Business Performance. Journal of Family Business Management. https://doi.org/10.1108/JFBM-07-2020-0064.

Rarick C. (2015). Academy of Strategic Management Journal. Academy of Strategic Management Journal, 8(1), 1-2.

Riduwan, & Sunarto. (2011). Pengantar Statistika: Untuk Penelitian Pendidikan, Sosial, Ekonomi, Komunikasi dan Bisnis. Bandung: Alfabeta.

Rikhardsson, P., Wendt, S., Arnardóttir, A. A., & Sigurjónsson, T. O. (2020). Is More Really Better? Performance Measure Variety and Environmental Uncertainty. International Journal of Productivity and Performance Management, 70(6), 1446–1469. https://doi.org/10.1108/IJPPM-11-2019-0539.

Rivai, V. (2005). Manajemen Sumber Daya Manusia Untuk Perusahaan Dari teori Ke Praktik. Jakarta: PT. Raja Grafindo Persada.

Robbins, P. Stephen. (2006). Perilaku Organisasi. Edisi Sepuluh. Diterjemahkan oleh: Drs. Benyamin Molan. Jakarta: Erlangga.

Rofiaty, R. (2019). The Relational Model of Entrepreneurship and Knowledge Management Toward Innovation, Strategy Implementation and Improving Islamic Boarding School Performance. Emerald Insight. https://doi.org/10.1108/JM2-05-2018-0068.

Schumpeter, J. A. (1952). The General Economist in Wesley Clair Mitchell: The Economic Scientist). NBER.

Sugiyono. (2018). Metode Penelitian Kombinasi (Mixed Methods). Bandung: CV Alfabeta.

Trimono, S., Kirnadi, A. J., & Ifada, I. I. (2018). Manajemen Produksi Perkebunan Kopi Arabika Organik (Coffee Arabica) di Desa Kayumas Kecamatan Arjasa Kabupaten Situbondo Jawa Timur. Frontier Agribisnis, 1(1), 1–7. https://repository.uniska-bjm.ac.id/325/1/13420030.pdf

Turulja, L., & Bajgoric, N. (2019). Innovation, Firms’ Performance and Environmental Turbulence: Is There A Moderator or Mediator?. European Journal of Innovation Management, 22(1), 213–232. https://doi.org/10.1108/EJIM-03-2018-0064.

Uzkurt, C., Kumar, R., Kimzan, H. S., & Sert, H. (2018). The Impact of Environmental Uncertainty Dimensions on Organisational Innovativeness: An Empirical Study on SMEs. In Promoting Innovation in New Ventures and Small-And Medium-Sized Enterprises (pp. 151-175). https://doi.org/10.1142/9781786343482_0007

Yusuf, A. M. (2014). Metode Penelitian Kuantitatif, Kualitatif & Penelitian Gabungan. Jakarta: Prenadamedia Group.

Zehir, C., Can, E., & Karaboga, T. (2015). Linking Entrepreneurial Orientation to Firm Performance: The Role of Differentiation Strategy and Innovation Performance. Procedia-Social and Behavioral Sciences, 210, 358–367. https://doi.org/10.1016/j.sbspro.2015

Downloads

Published

2022-11-30