Identity Negotiation of Expatriates (High-Skilled Immigrants) in the Context of Intercultural Communication in Work Environment

Winna Ananda SURAKHMAD; Mirza RONDA; Dewi WIDOWATI

doi:10.38142/ijesss.v4i2.415

Authors

Winna Ananda SURAKHMAD Sahid University, Indonesia
Mirza RONDA Sahid University Jakarta, Indonesia
Dewi WIDOWATI LSPR Institute of Communication & Business, Indonesia

DOI:

https://doi.org/10.38142/ijesss.v4i2.415

Keywords:

Identity, Expatriate, Work Group, Multicultural

Abstract

In the industry world, a successful business is highly dependent on effective globalization (Toomey, 1999:4). And effective globalization is linked with diverse workforce, workers who come from diverse cultural backgrounds. This opens up many opportunities, especially for high-skilled immigrants or expatriates, but at the same time it also provides room for uncertainty in how individuals construct their identities. This uncertainty may trigger tension between individuals in their daily interactions. This study aimed to determine how high-skilled immigrants carry out identity negotiation in a culturally diverse work environment. The framework of thought in this research was mainly Stella Ting-Toomey's theory of identity negotiation. The method used in this research was phenomenology. The primary data of this study were the results of interviews with employees in culturally diverse companies and were supported by secondary data in the form of direct observations at the research site. The main findings of this study include how the values of a culturally diverse company provide climate that supports the identity negotiation process among high-skilled immigrant individuals within it.

Downloads

Download data is not yet available.

References

Adams, Byron G., Fons J.R. van de Vivjer. (2015). The Many Faces of Expatriate Identity. Elsevier. https://doi.org/10.1016/j.ijintrel.2015.05.009

Denzin, Norman K. (1992). Symbolic Interactionism and Cultural Studies. USA: Blackwell Publishing.

Denzin, Norman K & Lincoln, Yvonna S. (1994). Handbook of Qualitative Research, Second Edition. London: Sage Publications.

Giddens, Anthony. (1991). Modernity and Self-Identity: Self and Society in the Late Modern Age. California: Stanford University Press.

Griffin, EM. (2010). A First Look at Communication Theory, Sixth Edition. New York: McGraw-Hill.

Griffin, EM. (2012). A First Look at Communication Theory, Eight Edition. New York: McGraw-Hill.

Hasbiansyah, O. (2005). Pendekatan Fenomenologi: Pengantar Praktik Penelitian dalam Ilmu Sosial dan Komunikasi.

Hopper, Robert & Whitehard Jr., Jack L. (1979). Communication Concepts and Skills. New York: Harper & Row.

https://www.mckinsey.com/featured-insights/employment-and-growth/technology-jobs-and-the-future-of-work

Lahti, Malgorzata (2013). Cultural Identity in Everyday Interactions at Work: Highly Skilled Female Russian Professionals in Finland. https://doi.org/10.19154/njwls.v3i4.3071

Littlejohn, Stephen W & Foss, Karen A. (2009). Teori Komunikasi: Theories of Human Communication 9th ed. Penerjemah Mohammad Yusuf Hamdan: Penerbit Salemba Humanika.

Newstrom, John W. (2002). Organization Behavior: Human Behavior at work. New York: McGraw-Hill.

Oetzel, John G. (2009). Intercultural Communication: A Layered Approach. USA: Vangobooks.

Patton, Michael Quinn. (2002). Qualitative Research's Evaluation Methods. London: Sage Publications.

Schermerhorn, Jr., John R., Hunt, James G. & Osborn, Richard N. (2002). Principles of Organization Behavior, 7th Edition. USA: John Wiley & Sons, Inc.

Swann, William B., Johnson Russel E. dan Bosson, Jennifer K. (2009). Identity Negotiation at Work. Elsevier. https://doi.org/10.1016/j.riob.2009.06.005

Thet, Kyaw Hnin Hnin (2016). The Role of Immigrants Self Identity in Effective Integration Process into Finland.

Ting-Toomey, Stella. (1999). Communicating Across Cultures. USA: The Guilford Press.